9Y Capital leverage technology to drive scalable growth through partnering with NetSec

9Y Capital set out to leverage technology to power growth. NetSec became the forward‑thinking, one‑stop partner that made it happen delivering proactive managed IT and cyber services.

Overview

Ambitious about scaling efficiently, 9Y Capital wanted to extract maximum value from technology accelerating work, tightening security, and improving ROI. They chose NetSec as a single accountable partner to modernise their Microsoft 365 environment and build a smarter operating model around it.

Starting with a best‑practice Microsoft 365 audit and optimisation, the partnership progressed into proactive managed IT and cyber security, cloud telephony management, domain protection, laptop upgrades, AI readiness and enablement, project delivery support, and licence consolidation.

The challenge

9Y Capital needed to get far more from their IT to support fast growth and ambitious plans. They required a fully managed, Microsoft‑first service delivered by a partner that was agile, responsive and forward‑thinking.

NetSec were tasked with providing security uplifts and expertise, day‑to‑day support, procurement, strategy and monitoring, proactive device lifecycle management, phone system management, domain protection, application rationalisation into Microsoft 365, AI readiness and training, and licence optimisation.

NetSec worked closely with 9Y Capital’s leadership to understand the business and shape a pragmatic roadmap. The core challenges included under‑utilised Microsoft 365 capabilities, tool sprawl, inconsistent security, fragmented communications, ageing devices, and the need for clear governance and proactive support.

The Solution

To address these challenges, 9Y Capital harnessed the benefits of NetSec’s IT Managed Service Support. Our team provide IT Support, IT Consultancy and IT Procurement as a single packaged service tailored for a fast‑growing financial business.

This included providing accredited, experienced engineers for ongoing support, hardening Microsoft 365, moving operations from reactive fixes to proactive monitoring, patching and SLA‑backed response, managing cloud telephony and strengthening domain security. 

Through our structured onboarding processes, we completed a full audit of 9Y Capital’s environment and delivered immediate hardening actions alongside a prioritised roadmap for the months ahead. 

Our wealth of experience supporting growing SMEs allowed us to integrate quickly with the 9Y Capital team acting as an internal extension while providing the clarity, strategy and hands‑on support they needed to keep pace with growth.

The Results

• Improved security: NetSec strengthened Microsoft 365 with hardened identity and access controls, data protection policies and domain security, alongside automated patching and proactive monitoring reducing risk without adding friction.

• Increased efficiencies: By consolidating overlapping tools into Microsoft 365 and right‑sizing licences, the business lowered costs, simplified operations and enabled faster, more seamless collaboration.

• Extended IT team: NetSec operates as a one‑stop, Microsoft‑first partner providing SLA‑backed support, clear escalation, strategic roadmapping and project delivery making 9Y Capital growth‑ready with senior expertise on-demand as the business scales.

The NetSec team stood out from the outset with their vast experience, their solution led approach and their ability to be your outsourced IT expert that can understand the complexity but explain it in a way that anyone can understand.  The impression they set from the outset has only been built across in practice.  All of the team are knowledgeable, patient and solution driven.  The impact has been fantastic and we look forward to a long and successful partnership with the NetSec team. 

— Karen Bennett, Managing Director, 9Y Capital.

This successful collaboration reflects NetSec's approach to supporting financial services organisations through secure Microsoft optimisation, managed IT services and proactive cyber security.