Managed IT Support
Managed IT Support that's tailored to you
Our flexible IT Support packages provide a unified support solution, tailored to the needs of your business.
Managed IT Support
Our flexible IT Support packages provide a unified support solution, tailored to the needs of your business.
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We work closely with our customers to understand their needs — then our experts manage everything from helpdesk and cybersecurity to network infrastructure and compliance.
Comprehensive tech support
Our experts manage your full technology stack, ensuring every layer is optimised for productivity and security.
Network management
We offer integrated management covering network infra, servers, security controls, and hosted cloud platforms.
Remote and on-site support
NetSec provides 24/7 remote management as well as on-site assistance for complex projects or installations.
Strategy and planning
We conduct regular reviews of your tech environment to inform strategic roadmaps aligned to business goals.
Device monitoring and security
Our platforms enable granular device monitoring and access policies tailored to your specific security needs.
Management reports
NetSec delivers custom reporting with insights into your infrastructure performance, security, and more.
By integrating with your business, we're able to provide enterprise-grade IT Support with the care and attention of an internal team.
Our process begins by taking the time to deeply understand your business operations, challenges, and strategic goals. Our Cardiff-based support team dig into the details of your workflows, systems, and team dynamics to identify opportunities for improvement.
From there, our experts collaborate with your leadership to outline solutions tailored to your needs.
NetSec strives to integrate as seamlessly as possible with your workflows for a unified experience.
Our account managers serve as ongoing advisors, meeting regularly to ensure our support continues aligning to your changing priorities. We'll be guiding your success through optimised technology every step of the way.
Whether you're adopting new cloud tools or consolidating existing systems, our team delivers smooth migrations across Microsoft 365, Google Workspace, SharePoint, Teams, email platforms and modern VOIP solutions.
SharePoint support and file migrations
Migrate files from Google Drive, Dropbox or legacy storage into SharePoint or Google Drive, with structure, permissions and access fully rebuilt.
Microsoft 365 support and tenant migrations
Full support for Microsoft 365 setup and migrations, including tenant-to-tenant moves for mergers, acquisitions or domain changes.
Google Workspace & Teams collaboration migrations
Move teams, files and communication workflows between Google Workspace and Microsoft Teams, or consolidate tools into a single platform.
Email migrations to and from Outlook and Gmail
End-to-end email migrations to and from Outlook or Gmail, including mail, contacts, calendars and security policies.
Phone system and VOIP migration
Replace legacy phone systems with modern VOIP solutions, including Microsoft Teams Calling, number porting and full call-flow configuration.
Full cloud platform and storage transitions
Support for restructuring or re-platforming your systems across Microsoft 365, Google Workspace and cloud storage, with best practice security and governance.
Measurable results that keep our clients growing
We have a deep understanding of the challenges that small businesses face, and a proven track record of solving them for our customers.
Our unified approach to IT makes things manageable and affordable for small businesses without compromising on functionality.
Our customers benefit from access to cutting edge technology solutions and premium discounts on hardware and software available through our extensive partner network.
We take a vendor-agnostic approach, making technology decisions based on the unique demands of your business, then we leverage our vendor partnerships to provide the perfect tech at unbeatable prices.
We're supporting businesses of all sizes to drive growth through applying smart IT solutions.
Talk to one of our friendly experts today to see how NetSec's IT support can help your business move forward.
