IT Network Support

IT Network Support in Cardiff

Ensure fast, secure connectivity for your business with expert IT Network Support services delivered locally by NetSec.

Trusted by leading companies nationwide

What’s included

IT Network Support tailored to the needs of Cardiff businesses

Our Cardiff-based team delivers network services built for growing organisations. We cover WiFi, wired infrastructure, troubleshooting, and support.

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Wired & wireless installation

Design, setup, and configuration of stable, high-performance office and retail networks.

Proactive monitoring & support

We detect and resolve network issues fast to keep your business online and productive.

On-site & remote access setups

Expertly managed VPNs, firewalls, and secure connections for hybrid and multi-location teams.

Trusted by leaders

Helping Cardiff businesses stay connected and resilient

We work with businesses across Cardiff, from financial institutions to retail, ensuring robust, secure networks that support day-to-day operations.

Working with NetSec was a pleasure, Myles and the team have a deep understanding of IT and Information Security and onboarded us seamlessly. The ongoing service has been equally excellent.
Local IT experts

Cardiff-based IT Network Support from a partner you can rely on

From troubleshooting and upgrades to planning new infrastructure, our team is here to support your network, however you work.

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Certified networking experts based in Cardiff

We hold Cyber Essentials and ISO 27001:2013 certifications, and are members of the NCSC CyberFirst programme.

Our engineers are trained to implement secure, scalable network solutions for businesses of all sizes.

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Award-winning support on-site or remote

Named SuperOps Emerging MSP of the Year, we’ve implemented and supported network infrastructure for Cardiff SMEs and national brands alike.

Our unified approach to supporting and securing the networks businesses rely on is helping ambitious Cardiff companies grow with confidence.

Learn more about NetSec

Upgrade your network today

Speak to a friendly IT Network Support expert in Cardiff and find out how we can improve performance and reliability for your business.

Proven performance

Network support that keeps Cardiff businesses running

From local WiFi deployments to multi-site connectivity, our Cardiff IT Network Support services help businesses stay online and secure.

100%
of issues resolved
Every support ticket we've received in the last 12 months has been resolved.
24/7
systems monitoring
Round-the-clock protection, no matter where your team works.
99%+
SLA met
In the last 12 months, we've met our obligations with frightening efficiency.
Myles and the team have been excellent with us from the get go - regularly checking in to ensure all systems are running smoothly, if we do have issues they are resolved within 24 hours - highly recommend!
Where to find us

Find us at our Cardiff office

Our office on Wellington Street gives you access to hands-on IT Network Support right here in Cardiff.

Office Address

W2 Offices
Wellington House
Wellington Street
Cardiff
Wales
CF11 9BE

Opening Hours

Mon - Fri: 9am to 6pm
Saturday: Closed
Sunday: Closed

Contact

Phone: 02922676712
Email: support@netsec.org.uk
Supporting the city

Network services from a Cardiff company that gives back

NetSec is proud to support the Cardiff community, from helping organisations get connected to sponsoring the Bigmoose Ultra Fun Run.

Locally based

Hands-on support from local experts

With an office near Cardiff city centre, we’re part of the business ecosystem we support. Our team offers on-site IT Network Support, consultations, and installations to help local organisations thrive.

Whether you’re setting up a new site or expanding your team, we’re here to help in person.

Book a chat at our Cardiff office
bigmoose ulta fun run banner
Part of the community

Proud supporters of Bigmoose Ultra Fun Run in Cardiff

As headline sponsor of the Bigmoose Ultra Fun Run, we’re proud to contribute to meaningful causes across Cardiff.

Supporting local mental health initiatives reflects our belief that tech companies should help build stronger, healthier communities online and offline.

Read more about the event
Got questions?

Frequently asked questions

Everything you need to know about working with NetSec for IT Network Support in Cardiff.

Do you offer IT Network Support for offices in Cardiff?

Yes. We provide expert IT Network Support for offices of all sizes across Cardiff, including wired and wireless installation, troubleshooting, and performance optimisation.

Can you support retail or hospitality businesses with IT Network Support?

Absolutely. Our Cardiff IT Network Support covers POS systems, guest WiFi, and retail/hospitality connectivity setups.

Is IT Network Support available as a one-off service?

Yes — while many clients use our support as part of a Managed IT Services plan, one-off IT Network Support services are also available.

Do you offer on-site network support in Cardiff?

Yes. Our Cardiff-based engineers can visit your site for installations, troubleshooting, or audits as needed.

What kind of businesses use your IT Network Support services in Cardiff?

We work with startups, SMEs, and established businesses across sectors — including finance, retail, and technology.

Success stories

Helping Cardiff businesses stay connected and scale

From fast-growing start-ups to established names, NetSec helps Cardiff companies build and maintain the networks they rely on.

Get started today

Talk to one of our friendly experts today to see how NetSec's IT Networking Support services can help your business stay connected.