Managed IT

Managed IT Services for London businesses

Helpdesk, cyber security, and strategy under one roof. Our London team keeps your systems running and your people productive, with a predictable monthly cost.

Trusted by leading companies nationwide

What’s included

Support, security, and strategy in one place

Support, security, and strategy combined into a single managed service. No juggling suppliers, no hidden costs, no surprises.

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Support when you need it

Same-day helpdesk, remote fixes, proactive monitoring, and engineers who pick up the phone.

Enterprise-grade security

Ransomware defence, email filtering, device control, daily backups, and policies aligned to ISO 27001.

Expert strategic guidance

Quarterly reviews, technology roadmaps, and procurement through our partner network.

Trusted by leaders

The IT partner of choice for growing London firms

We support legal practices, finance firms, fintechs, and professional services businesses across the capital, giving them IT that keeps pace with growth.

Working with NetSec was a pleasure, Myles and the team have a deep understanding of IT and Information Security and onboarded us seamlessly. The ongoing service has been equally excellent.
Next-gen solution

The smarter alternative to traditional IT support in London

Quick response times, live monitoring, fixed pricing, and strategy built in. Your IT becomes an asset, not a recurring headache.

Other Providers

Traditional IT Support Providers

Multiple vendors to manage
Unpredictable costs
Reactive support only
Limited expertise
No strategic planning
Basic security coverage
NetSec

NetSec's Managed IT Services

One team, one point of contact
Fixed monthly cost, no surprises
24/7 monitoring and response
Certified, full-stack engineers
Quarterly roadmap reviews
Enterprise-grade security
Local experts

A London-based IT partner with the certifications to back it up

We act as an extension of your team, handling day-to-day support, long-term strategy, and everything in between.

London Based

Hands-on support from our Soho-based team of experts

Based in central London, our engineers are on hand quickly when you need them. Our helpdesk and remote tooling handle the majority of issues in minutes rather than days.

Cyber Essentials & ISO 27001
SuperOps MSP of the Year
Soho office
Next-gen security

24/7 security operations with Heimdal MXDR

For London businesses who want a dedicated SOC watching their systems around the clock, Heimdal MXDR plugs directly into our managed service. Real analysts, real response times, real accountability.

Analyst-led monitoring, 24/7
Active threat hunting
Sits on top of your existing stack
Learn more about Heimdal MXDR
Proven performance

Numbers that back up what we promise

Managed service is only as good as its track record. Here’s ours, measured across every client we support.

100%
of issues resolved
Every ticket raised in the last 12 months, closed. No exceptions, no escalations left hanging.
24/7
systems monitoring
Continuous monitoring for your devices, email, and cloud apps, wherever your team logs in from.
99%+
SLA met
Over the last year we’ve hit our response and resolution targets on virtually every ticket.
Where to find us

Come and see us in Soho

Whether you need a face-to-face security review or an in-person strategy session, our team is available.

Book a meeting at our London office

Office Address

54 Poland Street
Soho
London
England
W1F 7NJ

Opening Hours

Mon - Fri: 9am to 5pm
Saturday: Closed
Sunday: Closed

Contact

Phone: 02033571115
Email: support@netsec.org.uk

Ready to rethink your IT?

Book a no-obligation call with our London team to see how NetSec can help you grow with confidence.

On the ground in the capital

A London IT partner who actually shows up

Our London client base spans legal practices, finance firms, fintechs, and professional services. A central Soho base means we can be on-site quickly across the capital when remote resolution isn't enough.

Our central London office

Trusted by London firms across legal, finance, and fintech

NetSec opened its London office to bring the same hands-on service we're known for to businesses across the capital.

Our London office puts us within walking distance of clients across the West End, the City, and beyond. We support small businesses, scale-ups, and larger organisations operating across the UK.

Visit our London office
Got questions?

Frequently asked questions

The practical questions London businesses usually ask before switching IT partner. If yours isn’t covered, give us a call.

Speak to an expert

Is your Managed IT Service available to small businesses in London?

Yes. We support small businesses and scale-ups. The service is priced and scoped to make enterprise-grade IT practical at that size.

Do you provide on-site support in London?

Yes. Our engineers are based in Soho and cover Greater London for on-site work, installations, and in-person reviews. Most issues get resolved remotely the same day, but when hands-on attention is needed we’re close by.

What’s included in the monthly package?

The Managed IT tier covers helpdesk, 24/7 endpoint detection and response, ransomware protection, email security, patching, backups with 7-year retention, quarterly strategy reviews, and Cyber Essentials certification.

Can you work alongside an existing IT team?

Yes. Many of our clients have internal IT we supplement, whether that’s adding specialist security expertise, covering out-of-hours, or handling tier-2 and tier-3 escalations.

Is cyber security included or priced separately?

Our Fully Managed plan includes a comprehensive security stack as standard, from endpoint detection and email fraud prevention to ransomware protection.

Success stories

What good IT looks like in practice

Real London and UK businesses. Real outcomes. Read how we’ve handled onboarding, security incidents, and growth planning.

Let’s talk about your IT

A quick conversation with our London team to understand where you are, what’s working, and where the gaps are. No obligation, no hard sell.