Introducing Heimdal MXDR: 24/7 Managed Detection & Response for Your Business

Cyber threats are becoming more sophisticated, and small businesses need strong, always-on protection. NetSec is now offering a powerful new managed security service, Heimdal MXDR with 24/7 Security Operations Centre (SOC) coverage. This fully managed solution works in tandem with our existing cybersecurity solutions, combining advanced threat detection technology with real-time expert analysis and providing round-the-clock protection for your IT systems.
What is Heimdal MXDR?
MXDR stands for Managed Extended Detection and Response. It’s a next-generation cybersecurity service that blends automated detection with live analyst support. Heimdal MXDR provides 24/7 monitoring across endpoints, networks, cloud environments, and user identities – all overseen by experienced security professionals in a dedicated Security Operations Centre.
Works in combination with NetSec's existing suite of security solutions
This service is designed to detect and respond to threats in real-time with 24/7 coverage, leveraging a combination of artificial intelligence, behavioral analytics, and human expertise.
It significantly strengthens the existing cybersecurity solutions NetSec provide by adding a new layer of 24/7 monitoring and protection by a team of real expert analysts.
Key Features of Heimdal MXDR
Real-time 24/7 monitoring – Constant surveillance of your network, endpoints, cloud services, and email for early threat detection.
Proactive threat hunting – Uses global threat intelligence and analytics to identify hidden or emerging threats before they cause harm.
Expert-driven response – Security analysts investigate alerts and respond in real time, including isolating compromised devices or blocking malicious traffic.
Extended coverage – Goes beyond traditional endpoint protection to secure servers, cloud applications, and communication platforms.
Seamless integration – Works alongside your existing security tools, enhancing their effectiveness without requiring major changes.
How It Works: Real-Time 24/7 Protection
At the heart of Heimdal MXDR is a lightweight agent installed on each device. This continuously collects data about system behavior, traffic patterns, and potential anomalies. The data is analysed in real time using threat intelligence, automated rules, and machine learning to detect signs of compromise.
When suspicious activity is identified, the system raises an alert that is immediately escalated to the Heimdal Security Operations Centre. From there, expert analysts assess the threat, take appropriate action (such as device isolation or traffic blocking), and initiate remediation steps where required. This combination of automation and human oversight enables a swift, effective response to both known and novel cyber threats.
Enhancing Your Existing Protection
Heimdal MXDR is designed to complement existing cybersecurity tools. It adds an intelligence layer on top of the antivirus, firewalls, email filters, and other security solutions that NetSec provides and manages for you. For example, if a threat evades traditional defences, MXDR’s behavioral analysis may still detect and contain it, and alert us to any incidents that require our attention.
Because it integrates with the systems NetSec already manages on your behalf, MXDR offers unified visibility across your IT environment. It correlates events from different sources to identify multi-step attacks, helping prevent breaches before they spread. Through Heimdal’s Threat Action & Hunting Centre, NetSec can access live dashboards, device risk scores, and threat intelligence – enabling precise, informed action.
Why This Matters for Your Business
Heimdal MXDR brings enterprise-grade detection and response within reach of small and medium-sized organisations. It reduces the time between breach and response, strengthens your defences against ransomware and phishing attacks, and ensures that threats are managed by experienced professionals around the clock.
By integrating Heimdal MXDR into our Managed IT Services and Cyber Security offering, NetSec is giving clients access to 24/7 threat detection and response from a trusted platform. This represents a major step forward in protecting your systems, data, and reputation around-the-clock.
Get Started with Heimdal MXDR
Heimdal MXDR is now available through NetSec. Whether you're an existing client or exploring managed cybersecurity for the first time, our team can help you assess the benefits of this service and how it fits into your IT strategy.
To learn more or schedule a consultation, get in touch today. We’ll show you how Heimdal MXDR can elevate your security posture and give you peace of mind – day and night.