Charity and non-profit IT

IT Support for Charities and Non-Profits

Helpdesk support, cyber protection and long-term IT planning for charities and non-profits that need reliable technology without a large in-house team.

Trusted by leading companies nationwide

Built around your cause

Managed IT and cyber security shaped around the unique needs of charities

Volunteer rotas, shared offices, funder reporting and sensitive supporter records all shape how we look after your technology.

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Helpdesk when staff need it

Our helpdesk picks up requests from staff and volunteers, with a clear escalation route when something needs attention.

Email and file sharing

Microsoft 365 or Google Workspace, managed so shared drives and mailboxes stay easy to use across sites and home offices.

Endpoint and email defence

Antivirus, firewall and email filtering on laptops and mailboxes help stop phishing before it reaches your inbox.

Information security policies

Written policies on access, remote working and data protection, with support for Cyber Essentials and ISO 27001 compliance.

Planning ahead

Regular consultancy meetings to shape a technology plan that matches your budget and reserves.

Hardware and backups

From laptop supply to cloud backups of your files and servers, we cover the practical side of IT.

“NetSec have been an exceptional partner throughout our infrastructure upgrade project, providing clear communication at every stage and working tirelessly to understand and overcome the challenges we encountered.”
Adrian Leen
Head of ICT Services and Business Change, Tŷ Hafan Children's Hospice
Why NetSec

Managed IT for charities, run by a dedicated team

Our approach is built around how your organisation operates. Whether as part of your existing team, or as an outsourced IT department, NetSec can take on the day-to-day IT and planning.

Fewer manual tasks

Device updates and backups run on a set schedule, so routine maintenance doesn't depend on someone remembering to do it.

Supporter data safeguarded

Donor, beneficiary and volunteer records need proper controls. We apply access controls, endpoint protection and compliance support to the systems that hold them.

A clear IT roadmap

We agree priorities with your leadership team, so each IT decision links to what your charity is trying to achieve.

NetSec's Myles Peart Planning Strategy on a Whiteboard
Proven results

NetSec helps businesses of all shapes and sizes take control of their IT

From charities and non-profits to finance start-ups, our broad range of expertise helps us transform IT into an advantage.

Working with NetSec was a pleasure, Myles and the team have a deep understanding of IT and Information Security and onboarded us seamlessly. The ongoing service has been equally excellent.
Managed IT

Managed IT services for charities and non-profits

We support charities and non-profits across the full range of IT needs, from everyday helpdesk requests to long-term planning.

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Day-to-day support

One helpdesk for staff and volunteers

Staff, volunteers and remote colleagues raise requests with the same team. Each request is logged, tracked and escalated where needed.

Helpdesk support for every user
A consistent point of contact
Requests escalated when needed
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Protection

Cyber security for charity systems

We protect shared devices, supporter databases and donation platforms with endpoint protection, web filtering and ransomware encryption protection.

DNS and web threat filtering
Ransomware encryption protection
Threat monitoring across endpoints and cloud
Learn more about Cyber Security
Planning

Long-term IT planning

Our consultants review your current IT, then agree priorities with your leadership team. Spending follows the plan, rather than reacting to problems as they arise.

Regular consultancy sessions
Roadmaps linked to your objectives
Strategic guidance on cloud change
Learn more about IT Consultancy
Sourcing

Hardware and licences, sourced and deployed

We source laptops, desktops and software licences through our partnerships, then deploy and configure them for your team.

Hardware and software procurement
Access to premium partner discounts
Deployment and configuration support
Learn more about IT Procurement
Customer stories

See how we support charities and non-profits

Read how organisations work with NetSec to manage their IT day to day.

Get started today

Talk to our team about taking on day-to-day IT for your charity, from helpdesk cover to security.