NetSec has commenced a technology and cyber partnership with Zero FinTech, a Cardiff-based company focused on providing sustainable financial services.
They offer a unique money app, personal account, and debit card designed for environmentally conscious users. You can read more about Zero’s mission on their website - www.zero.co.uk .
Founded in 2021, Zero has seen significant growth, increasing the demand for outsourced IT support to allow their team to focus on their core mission – providing sustainable financial solutions.
Zero required a fully outsourced IT support service tailored for the needs of a growing financial institution. They required a partner that was agile, responsive and proactive. NetSec were tasked with providing security, expertise, procurement, strategy, monitoring, and proactive device support.
“Working with NetSec was a pleasure, Myles and the team have a deep understanding of IT and Information Security and onboarded us seamlessly. The ongoing service has been equally excellent”
— Richard Theodossiades, CEO of Zero
NetSec collaborated with Zero's CEO to understand their business and address cybersecurity concerns. Zero's C-Suite were juggling multiple roles, including daily IT operations, which reduced productivity.
Their common IT challenges included enhancing device and data security, maintenance, proactive support, and quick system recovery expertise.
NetSec’s understanding of the start-up landscape recognised the areas where support is needed the most.
Balancing regulations is crucial; excessive red tape can hinder productivity, while insufficient regulation can result in cyber breaches and reputational damage.
To address these challenges, Zero harnessed the benefits of NetSec’s IT Managed Service Support. Our Cardiff-based team provide IT Support, IT Consultancy, and IT Procurement to Cardiff businesses all in one packaged service.
This included providing accredited and experienced IT engineers available for ongoing support, implementing best-in-class security solutions to protect devices and data from cyber threats, setting up cloud data backups, system health monitoring, cyber security training, and keeping operating systems and third-party software consistently up-to-date.
Through our structured onboarding processes, we guided Zero to achieving the Cyber Essentials certification within the first two weeks of working with us.
During onboarding, our team of experts completed an audit of all existing systems and designed a strategy to enhance the security of Zero infrastructure and implement training platforms to educate users on best practices to further protect the business from cyber risks.
Our wealth of experience in solving the IT problems faced by growing SMEs allowed us to quickly integrate with the Zero team, acting as an internal extension whilst immediately providing the clarity and support they needed.
Partnering with NetSec delivered key benefits for Zero:
Improved security: NetSec implemented advanced security solutions that have substantially increased the security of Zero devices and data. This has resulted in sensitive financial information being more secure against the increasing risk of cyber-attacks that target businesses in the financial sector.
Increased efficiencies: Zero has outsourced its IT infrastructure management and maintenance to NetSec, allowing its team to focus on client services and business growth. With NetSec's engineers monitoring the systems and quickly reacting to downtime - IT related disruptions have been minimised.
Extended IT team: NetSec has integrated with Zero, gaining a deep understanding of their business and objectives. This integration allows NetSec to offer strategic support that extends past basic IT maintenance, providing value that grows with Zero’s expansion plans.
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