Network Support

IT Network Support for fast-moving businesses

Whether you're scaling up, moving offices, or just need things running smoothly, our network support keeps your business connected.

NetSec's Myles Peart Planning Strategy on a Whiteboard

Trusted by leading companies nationwide

What we provide

Everything you need for a high-performing, resilient network

From setup to security, we support every part of your infrastructure — helping you stay fast, stable, and secure, wherever your team works.

Network installation

We design structured networks tailored to your layout, speed requirements, and business needs.

Wi-Fi setup and optimisation

Reliable wireless coverage with smart configuration to keep every device connected and fast.

Firewall configuration

Next-gen firewall setup and rules that protect your network from unauthorised access and threats.

Switching and routing

We install and manage switches and routers to ensure stable, secure, high-speed performance.

Remote diagnostics

Ongoing monitoring and diagnostics help us detect and resolve network issues before they escalate.

POS and retail connectivity

We set up and support point of sale and store systems for secure, always-on retail operations.

Trusted Partner

NetSec makes networking easy, so you can focus on what matters

Our clients trust NetSec to keep their systems running smoothly, so they can focus on growing their business without networking headaches.

Working with NetSec was a pleasure, Myles and the team have a deep understanding of IT and Information Security and onboarded us seamlessly. The ongoing service has been equally excellent.
Designed for the future

Network support that grows with you

We cover every layer, from cabling and hardware to firewalls and wireless, with scalable, secure solutions that evolve as you grow.

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Installation

Network design and installation

Whether you're a small businesses or a large organisation, a solid physical network is essential. We design, install, and support the infrastructure that keeps everything else running smoothly.

Wired network installation
WiFi network installation
Point-of-sale network installation
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Security

Enterprise-grade security at every layer

We protect your network at every layer, from devices and users to routers and firewalls, with ongoing support to keep you compliant and safe.

Firewall management
Ransomware protection
Endpoint protection
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Support

End-to-end network support

We provide ongoing support for your network and help you plan for what’s next with smart, scalable setups and cloud-aware infrastructure.

On-demand support
Proactive monitoring
Cloud-ready networking
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Why NetSec

Keep your business moving with expert-managed network infrastructure

NetSec delivers expert wired and wireless network solutions, tailored to your infrastructure. From office fit-outs to multi-site deployments, we keep your systems fast, reliable, and secure.

NetSec's Myles Peart Planning Strategy on a Whiteboard

Certified network specialists you can always depend on

We follow industry best practices and hold recognised certifications, including ISO 27001:2013 and Cyber Essentials.

Whether it’s a retail POS setup or a full office rollout, our team builds networks with security and scalability in mind.

ISO27001 Accreditation badge

Award-winning support on-site or remote

Named SuperOps Emerging MSP of the Year, we’ve implemented and provided full IT network support for Cardiff businesses and national brands alike.

100% issue resolution rate
99%+ SLA adherence
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Upgrade your networking today

Talk to our experts about how our IT Network Support services can keep your business connected, secure, and future-ready.

FAQ

Frequently asked questions

All your questions about our IT Networking Support services, answered.

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What does NetSec’s IT Network Support service include?

Our IT Network Support covers wired and wireless network installation, ongoing monitoring, troubleshooting, and optimisation. We support everything from office networks to complex multi-site connectivity.

Can I get cyber security services without the Managed IT Service package?

Yes. While most clients choose our Managed IT Services for all-in-one protection and support at a predictable monthly cost, our cyber security services are also available on per-project basis — ideal if you already have an internal IT team but need help strengthening your security posture.

Do you offer IT Network Support for retail stores and POS systems?

Yes, we provide IT Network Support specifically for retail environments, including installation and maintenance of reliable Point of Sale (POS) and payment systems.

Can IT Network Support help improve my existing network’s speed and reliability?

Absolutely. Our IT Network Support service includes performance diagnostics, configuration optimisation, and hardware upgrades to ensure your network runs smoothly and without bottlenecks.

Is IT Network Support available as a one-off service or only in a package?

We offer flexible options. Support is included in our Managed IT Services package, but can also be provided as a standalone or one-off service depending on your needs.

What makes NetSec’s IT Network Support different from others?

Our IT Network Support is delivered by certified engineers using industry-standard tools and processes. We combine local expertise with enterprise-level reliability, backed by ISO 27001 and Cyber Essentials accreditation.

Do you offer remote and on-site IT Network Support?

Yes. Our IT Network Support team is available for both remote diagnostics and on-site installations, ensuring fast response and minimal downtime wherever you're based.

Proven results

See how NetSec keeps businesses connected at scale

From local business to nationwide start-ups, our expertise gives growing companies the confidence to expand.

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Get started today

Start the conversation with one of our friendly IT experts to see how we can help your business scale.