Get the support you need

Contact NetSec Support

Our friendly team of IT experts are on hand to help resolve any issues — contact support through any of the options below.

Submit a ticket

Call us

+442922676712

Email us

support@netsec.org.uk

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Getting in touch

Where to find us

Want to schedule a visit in person? No problem. Find our office address and our operating hours below.

Office address

NetSec Limited
W2 Offices
Wellington House
Wellington Street
Cardiff
CF11 9BE

Opening hours

Mon - Fri: 9am to 5pm
Saturday: Closed
Sunday: Closed
Bank Holidays: Closed

Booking appointments

Contact sales to book an appointment:

Our record

NetSec has a track record to proud of — providing unbeatable support to our customers in their time of need.

100%

of issues resolved

Every support ticket we've received in the last 12 months has been resolved.

500+

tickets closed

Over the last 12 months we've helped our customers deal with hundreds of issues.

99%+

SLA met

In the last 12 months, we've met our obligations with frightening efficiency.

Insights

Explore NetSec's insights into the industry.

NetSec has achieved Cyber Essentials Plus certification, independently verifying our security practices meet rigorous standards.

Two students from Pencoed Comprehensive joined NetSec for a week of hands-on cyber security work experience.

NetSec now offers Heimdal MXDR: 24/7 SOC coverage with real-time threat detection and response to keep your business secure.

Our sales team are ready to help get your business on the right track.